Problem Steps Recorder (PSR) in Windows 7 is a great little tool to record the steps to reproduce a problem in the computer. The captured data is stored in a MHTML document which is enclosed in a zip file. You can send the zip file to someone else who can help you fix the problem.
Recording Problem Steps
Click Start, type PSR.EXE and press ENTER.
This starts the Problem Steps Recorder.
Click the Start Record button and continue the steps to reproduce the problem/error.
You can also add comments then and there, by clicking the Add Comment button.
Once done, click the Stop Record button.
Mention the output file name and save the file.